Hair Extension FAQ - Common Questions Answered - Hair By Jessie Lu

Frequently Asked Questions

Expert answers to your hair extension questions

Getting Started

Yes! Consultations are required for all new extension clients. The $50 fee goes toward your service when you book. This ensures we're on the same page about your goals and I can give you accurate pricing for your unique hair.

We'll discuss your hair goals in detail, I'll evaluate your current hair condition, and we'll choose the perfect extension method together. I'll also match your color and set realistic expectations for your transformation

If you're a returning client, you can book directly on Square. If you're new client, please fill out our consultation form so that I can learn more about you and your hair goals!

That's exactly what the consultation is for! I specialize in six different methods and will recommend the best option based on your hair type, lifestyle, and desired look.

Hair & Quality

I use 100% Remy double-drawn hair, which is the highest quality available. This ensures your extensions look natural, blend seamlessly, and last longer

Lighter colors typically last 6-8 months, while darker colors can last a year or more with proper care. The longevity depends on how well you maintain them and follow my aftercare instructions.

Absolutely! Color matching is a crucial part of my process to ensure your extensions blend seamlessly with your natural hair. I take the time to get it right so your extensions look completely

Pricing & Investment

Please see our extensions page for starting prices. Every person is different according to their desired result and current state of their hair. Prices include the cost of hair, application, cut and style. An in-person consultation is required for exact pricing.

Yes! I offer flexible financing options to make luxury extensions accessible. We can discuss payment plans during your consultation or please review our financing page.

Yes! If you refer someone for an extension appointment and they book, you'll receive 20% off your next service. Color referrals receive 15% off your next service.

Hair Health & Safety

When installed and cared for correctly by an extension specialist, extensions should not damage your natural hair. I prioritize safe techniques and proper application to ensure your hair stays healthy. I also have integrity when it comes to setting realistic expectations for your hair's condition.

During the consultation, I'll assess your hair's health and recommend the safest method for your specific situation. Some extension methods are better suited for finer or more delicate hair, and I'll make sure we choose the right one.

Please don't! Removing extensions on your own can damage your natural hair. Let me handle the process professionally to keep your hair healthy and intact.

Yes! If you refer someone for an extension appointment and they book, you'll receive 20% off your next service. Color referrals receive 15% off your next service.

Lifestyle & Maintenance

Yes! With proper care and precautions, you can maintain your active lifestyle. I'll provide specific instructions on how to protect your extensions during swimming and workouts.

Use sulfate-free shampoo, brush gently with an extension-safe brush, and avoid excessive heat styling. I'll provide detailed aftercare instructions tailored to your specific extension method.

This depends on the extension method you choose and how quickly your hair grows. Typically, maintenance appointments are needed every 6-12 weeks to keep your extensions looking fresh and prevent damage.

I carry and recommend professional products like Davines, Formula 18, and Leaf and Flower. These are specifically chosen to keep your extensions looking beautiful and lasting longer.

Yes, but use heat protectant and avoid excessive heat. I'll give you specific styling tips during your appointment to help maintain the quality of your hair.

Appointment Details

Plan on 2-4 hours depending on the method and how much hair we're adding. It's a relaxing experience in my private suite—I provide snacks and refreshments, and if your appointment is longer than 4 hours, lunch is on me! Get cozy and let me work my magic.

You can reschedule at no cost with at least 48 hours notice. Cancellations or rescheduling within 48 hours incur a 50% fee (up to $500). No-shows are charged the full service cost.

Please let me know as soon as possible. If you're more than 15 minutes late, I may need to modify or reschedule your appointment, which may incur a 50% cancellation fee.

I'm located at 526 Main St., Building 101 Suite 3, in Huntington Beach, CA 92648. My hours are Tuesday-Thursday 10am-6pm and Sunday 10am-4pm. I'm closed Monday, Friday, and Saturday.

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